C-Hotels Diplomat | City stay in Florence | Book Now

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Key details

About the Hotel

Via Luigi Alamanni 9, Florence, Italy, 50123

Steps from the main train station

Perfect

9.1

8.7

/10

4.4

4.1

Loved by C-Hotels Diplomat guests

Convenient location
Cute rooms
Friendly staff
Handwritten welcome
Modern design

"You can literally see the hotel when you step outside of the train station, it's in walking distance to all the major attractions."

E. S. from Switzerland

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"This hotel is very good at making you feel welcome and comfortable, from the check in to the customized note in the room and to the small gift at departure."

Firdaousse from Morocco

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"Awesome area as it is across the train station which is convenient especially if you have a lot of luggage."

Mark Kevin from Philippines

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Rooms

The C-Hotels Diplomat presents soundproofed rooms designed to adapt to dynamic travel needs. Rooms include a practical layout with essential amenities without excess. Guests can experience comfort in corridors with carpet that muffle sound, offering a serene environment.

Dining

Breakfast at C-Hotels Diplomat takes place in a bright greenhouse-like room, surrounded by wood and tropical plants. The buffet caters to a variety of tastes, featuring classic dishes, healthy options, and fresh pastries from local bakers. Guests can enjoy made-to-order eggs, pancakes, and coffee alongside fresh juices and milk.

Bar Services

The hotel's bar offers expertise in local wines and unique cocktails prepared by a skilled barman. Guests can get their preferred drinks from 6 p.m. until midnight. Throughout the day, a self-service bar corner provides beverages and pastries for added convenience.

Location

C-Hotels Diplomat is strategically situated near Florence's main railway station, facilitating easy access to local attractions. Via Alamanni, adjacent to the hotel, serves as a key public transport point with connections to outlets and tram services to the airport. Guests can explore the city's cultural sites with a pleasant walk from the hotel.

Parking

The hotel provides a car park open Monday to Friday from 5:30 a.m. to midnight and on weekends from 7:00 a.m. to midnight. This accessible parking solution caters to guests requiring personal vehicle accommodations. Its location near public transport enhances mobility for all guests.

Highlights

Location: near Florence's main railway station

Rooms: soundproofed rooms with essential amenities

Dining: buffet that can easily get along with every taste

Bar Services: self-service bar corner

Must-do experiences

Savor a Florentine steak at Trattoria Mario for local flavor.
Visit the lesser-known Bardini Garden for stunning city views.
Explore Mercato di Sant'Ambrogio for fresh produce and local delicacies.
Discover the stunning frescoes at Basilica di Santa Croce.
Take a sunset stroll along the Arno River for breathtaking vistas.

Location: Perfect

9.4/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeWarmth defined

“The hotel has a great location, friendly and attentive staff, a sumptuous breakfast, a clean room, and comfortable beds, which all summarize our experience in this warm boutique hotel.”

hrh747 from Iran

Safe HavenSafe & Secure

“Across street from train. Safe and secure from outside noise.”

Karen from United States

Underrated GemsDelightful surprise

“I was delighted to find a complimentary 1L water bottle and two pieces of chocolates and the next day a bag of fusilli in the room.”

Eric from Australia

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Spacious

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

Comfy

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Smart Double

2 persons

165 sq. feet

1 King-size bed

Shower

Heating

room details

Double Room

2 persons

165 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

C-Hotels Diplomat Location

Via Luigi Alamanni 9, Florence, Italy, 50123

Map view

Via Luigi Alamanni 9, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

4600 ft

Bridge

Ponte Vecchio

4000 ft

Square

Piazza del Duomo

3300 ft

Church

Cathedral of Santa Maria del Fiore

3600 ft

Museum

Galleria dell'Accademia

4300 ft

Square

Piazzale Michelangelo

1.3 mi

Square

Piazza della Signoria

4400 ft

Museum

Palazzo Vecchio

4500 ft

Market

Mercato Centrale

2700 ft

Museum

Pitti Palace

5200 ft

Landmark

Campanile di Giotto

3300 ft

Landmark

The Boboli Gardens

1.2 mi

Museum

Strozzi Palace

2900 ft

Museum

Riccardi Medici Palace

3100 ft

Museum

Museum of Opera of Saint Maria of Fiore

3400 ft

Museum

San Marco Museum

4500 ft

Museum

Bargello National Museum

4700 ft

Church

Basilica of Santa Croce in Florence

1.2 mi

Museum

Museo Galileo

4900 ft

Church

Battistero di San Giovanni

3000 ft

Museum

Medici Chapel

2500 ft

Square

Piazza della Repubblica

3300 ft

Church

Church and Museum of Orsanmichele

3900 ft

Church

Brunelleschi's Dome

3600 ft

Museum

Leonardo da Vinci Interactive Museum

4100 ft

Landmark

Loggia dei Lanzi

4400 ft

Nearby

Church

Basilica of Santa Maria Novella

1700 ft

Church

Ognissanti Church

2000 ft

Event hall

Palazzo Degli Affari

1300 ft

Restaurants

Trattoria Dall'Oste

200 ft

29R Via Luigi Alamanni

Sapori & Dintorni Conad

900 ft

Via Luigi Alamanni 2/R Station Santa Maria Novella

Antica Trattoria Il Giardino

900 ft

Via della Scala 61/R Incrocio Con Via Dell'albero

Le Sorelline Wine Bar Caffe'

500 ft

Via della Scala 58/R

La Grotta di Leo

900 ft

Via della Scala 41/43/R

Bar Arcobaleno

1400 ft

Via Luigi Alamanni 21

Caffe' L'Angolo

800 ft

Via Della Scala 42 Rosso

Tino Caffe

900 ft

Via della Scala 55r

La Gatta e La Volpe

800 ft

Via della Scala 58R

Tosukana Sushi Restaurant

1100 ft

Via Dell'Albero 7/r

Explore Florence

Ponte Vecchio

15 minutes' walk

Famous medieval bridge lined with shops, offering stunning views and a unique shopping experience in Florence's historic district.

Piazza del Duomo

12 minutes' walk

Iconic square home to Florence Cathedral, showcasing remarkable Renaissance architecture and breathtaking dome by Brunelleschi.

Mercato Centrale

10 minutes' walk

Vibrant market offering local produce, artisanal foods, and bustling eateries, perfect for a true taste of Florentine culture.

Gallerie Degli Uffizi

17 minutes' walk

World-renowned art museum housing works by Botticelli, Michelangelo, and more, with guided tours available to enhance your visit.

Bike Tours

10 minutes' walk

Guided bike tours through Florence's scenic routes, suitable for all levels. Rentals available nearby for self-exploration.

Spa Treatments

15 minutes' walk

Relax at local spas offering massages and wellness treatments, perfect for unwinding after a day of exploring Florence.

Culinary Classes

10 minutes' walk

Engaging cooking classes teaching traditional Florentine recipes. Classes booking recommended to secure your spot.

Florence Nightlife Tour

15 minutes' walk

Evening tours exploring Florence's vibrant nightlife scene, including bars and live music venues; ideal for socializing.

Trattoria Dall'Oste

1 minute' walk

Cozy trattoria famous for its Florentine steak and homemade pasta, offering a true taste of Tuscany in a relaxed atmosphere.

Le Sorelline Wine Bar Caffe'

2 minutes' walk

Charming wine bar with a selection of local wines, cheese platters, and light bites; perfect for a casual evening.

Antica Trattoria Il Giardino

4 minutes' walk

Offers authentic Italian cuisine with a focus on fresh, local ingredients in a beautiful garden setting.

Sapori & Dintorni Conad

3 minutes' walk

Grocery store that doubles as a casual eatery, specializing in local products and ready-to-eat meals for a quick dining option.

Teatro della Pergola

20 minutes' walk

Historic theater hosting a variety of performances including opera and drama; offers a glimpse into Florence's artistic side.

Jazz Club Firenze

18 minutes' walk

Intimate jazz venue featuring live performances every weekend; great for music lovers looking for a relaxed evening out.

Piazza della Signoria

17 minutes' walk

Lively square filled with outdoor cafes and street performers; perfect for an evening stroll or casual family outing.

The Florence Museum of Contemporary Art

1.5 km, 20 minutes' walk

Showcasing contemporary works by local and international artists, this museum offers insights into modern artistic movements.

Getting around

City Centre

Florence8 min · 2000 ft

Airports

Peretola (FLR)9 min · 3.7 mi

Galileo Galilei (PSA)121 min · 50.1 mi

Train

Florence Santa Maria Novella Railway Station3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at EUR 30 per day.

Internet

High-speed internet access is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 18 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Diplomat Hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

C-Hotels Diplomat is often praised for its modern and clean aesthetic, with some guests receiving a welcome gift of pasta. Its location opposite Santa Maria Novella train station is considered very convenient for accessing public transport and Florence's attractions. The comfortable rooms are generally quiet, and the breakfast is highly rated; however, a few guests have occasionally noted minor issues such as a sewage smell in the bathroom. many find it a good value for money.

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Review score

Based on 1904 verified reviews

9.1/10

Perfect

94%

Recommend

Staff

9.5/10

Location

9.4/10

Paid Wi-Fi

7.7/10

Breakfast

8.8/10

Pros

Kind staff

Clean room

Perfect location

Cons

Minor noise

Strange shower

based on 492 reviews

4.5/5

anne from germany

Single

smart double

3 nights in November 2025

Reviewed:January 21, 2026

6/10

great locationsewage smelldusty furniture

The location was great. Very close to the train station. the staff was friendly.

I had issues with the room. it smelled like sewage when i walked in. there was also dust on the furniture. It wasn't a pleasant welcome (i expected more).

0 Helpful

Jake from United Kingdom

Couple

spacious

3 nights in November 2025

Reviewed:January 08, 2026

9.3/10

a charming stay near the station

convenient locationfree upgradefriendly staffpoor sound isolation

the hotel location is very convenient since it is across the train station. i got a free upgrade to a better room, it was awesome! the staff was super friendly and helpful, this.

the sound isolation on the third floor was not so good, i heard noise from the street.

Dining

9/10

The breakfast had fresh choices daily, including giulia's amazing cappuccino. the hotel also has pasta in the hotel, it is great if you wanna stay in and enjoy a chill dinner. The staff is amazing.

Facilities

9/10

the structure felt new and was always very clean everywhere. the rooms had cozy and modern decor, with comfy beds to sleep on. the location made seeing stuff very easy because main attractions are close.

Service

10/10

The staff was very nice from the first welcome to the end of my stay. i got a personalized note with a gift bag upon arrival, this was a very lovely and special detail. They help you with everything at any hour.

0 Helpful

Albert from Germany

Single

Spacious

3 nights in November 2025

Reviewed:January 07, 2026

9/10

cozy roombeautiful decorationcomplimentary coffee

The location was AMAZING!!! it was right next to the train station. the rooms were cozy and beautifully decorated. complimentary coffee, tea, and sweets were available in the lobby. I loved that!

the bathroom door was partially made of glass letting all the light from the bathroom window into the bedroom very early in the morning.

0 Helpful

Dean from United Kingdom

Single

Smart Double

3 nights in November 2025

Reviewed:December 06, 2025

9.0/10

Excellent Stay Near the Train Station

polite stafffresh breakfastconvenient locationcomplimentary water

The staff at reception were very polite. Breakfast was fresh and really good. The hotel location is close to the train station. The hotel gave extra touches of complimentary water upon my arrival.

The room was a little small.

Service

9/10

The reception staff welcomed me warmly. They answered all my questions patiently. I received a departing gift too. It was a package of pasta. The customer service provided here is excellent.

Location

10/10

This hotel is a short walk from the train station. It is about three minutes. The hotel is near transportation shops. The location provides easy access to the city center.

Facilities

9/10

The hotel provides luggage storage and moved my bags to my room. The lounge and bar area was very posh. The restaurant was spacious. It felt comfortable. The building was very secure, which I appreciated.

Rooms

8/10

The room had a modern design. It was also very neat. A balcony provided fine views over the surrounding area. The room was quiet. I found it to be very cozy.

0 Helpful

Terry from United Kingdom

Single

Smart Double

3 nights in November 2025

Reviewed:November 28, 2025

9/10

Really good Stay near the Train Station!

lovely staffconvenient receptionsmelly alley

I found my stay both easy and excellent. The reception staff were lovely and very accommodating.. I arrived before check-in, and they held my bags until a room became available by noon. The hotel room is well-decorated and had enough space for one person. Buying water and snacks at the reception was convenient.

I found the room to be uncomfortably warm. The only window opened to a smelly alley. the bathtub floor was slippery, and the tub had mold around the caulking.

Service

9/10

The staff provided prompt service upon request and were always available to assist with luggage. They provided complimentary toiletries, and the breakfast staff ensured all guests had their dietary needs met. Check-in and check-out processes were efficient.

0 Helpful

Theodore from United States

Single

Smart Double City View

3 nights in October 2025

Reviewed:November 03, 2025

9.3/10

Excellent stay near the station

friendly staffearly check-inclean roomloud noise

the staff were really friendly. i arrived early and they allowed me to check in right away. i got a complimentary upgrade to a smart double city view room. the room was very very comfy and tidy.

the ac in my room made a loud noise at night (it sounded like a truck!). i had to turn it off to get some sleep, even though it was hot.

Location

10/10

the hotel is very close to the main train station, so it was easy to get around the area. many city attractions are within walking distance. there's also a parking area if you arrive by car.

Facilities

9/10

the hotel offers a good breakfast with many choices (especially the fresh fruit!). the rooms have air conditioning. the hotel has storage for luggage after you check out, really helpful.

Service

9/10

the reception staff was helpful. they gave good information and service. they also provided a handwritten welcome note. they were quick to address a minor issue i had.

0 Helpful

Questions of the users

About C-Hotels Diplomat

Is breakfast part of my booking, and what can I expect to find on the breakfast menu?

25 November 2024

Some booking rates include breakfast, while others do not. The breakfast features a typical American buffet with both savory and sweet options.

What are the parking fees if I bring my car? I plan to drive a Kia Combi.

10 March 2025

Parking is available for €30 per day.

What time does breakfast start? I have plans to visit the museums early.

15 February 2025

Breakfast is served from 6:30 AM to 10 AM.

What are my options for getting to the airport for an early flight?

5 May 2025

From Pisa Airport, you can take a bus or train, while Florence Airport is accessible by tram or taxi.

Can you tell me the dimensions of the large double bed in the room?

20 April 2025

The large double bed is sized at 160 cm.

Are tourists from other countries allowed to stay at the hotel?

1 June 2025

Yes, the hotel accepts guests from various countries without any issues.

What are the rules regarding pets at the hotel?

30 January 2025

Pets are allowed upon request without additional charges, provided they are small in size.

Is there a laundry service available for guests?

28 March 2025

The hotel does not have a washing machine on-site, but laundry services are offered through an external provider for a fee.

Is the hotel located within a restricted traffic zone (ZTL) in the city?

12 March 2025

No, the hotel is outside the restricted traffic area. The best access route is from Via Jacopo da Diacceto, which leads directly to the entrance.

Can I leave my luggage at the reception a day before check-in?

14 January 2025

Yes, guests are welcome to leave their luggage at the reception prior to check-in.

Can I wait for check-in after hours if I arrive late?

23 February 2025

The front desk operates 24 hours a day, allowing for check-ins at any time, even past midnight.

Is it possible to request a baby crib for my room?

8 April 2025

Yes, a baby crib can be added to your reservation upon request.

Are coffee-making facilities available in the rooms?

19 May 2025

Rooms do not have coffee makers, but they do include kettles for boiling water.

Are there vegan options available for breakfast?

17 June 2025

Yes, vegan options such as pastries, fruits, and soy milk are available upon request.

Can four people fit in a triple room with an extra bed?

3 January 2025

Unfortunately, the hotel does not have triple rooms that can accommodate four people, as there are no family rooms available.

What is the breakfast cost per person?

7 February 2025

The cost for breakfast is €8 per person.

Can you reserve a taxi for airport transport? What would that cost for a group of seven?

30 May 2025

The hotel does not provide shuttle services, but taxis can be arranged. However, a taxi can be quite expensive; thus, taking the tram is recommended as it takes about 15-20 minutes to reach the hotel from the airport.

Can you arrange for a taxi the night before an early flight?

20 April 2025

Yes, taxi reservations can be made in advance to ensure transportation for early departures.